Privacy Policy

Who are we?

We’re Mentha Nurseries Ltd T/A Barretts Bridge Nurseries and specialise in growing and distributing Hardy Perennials, Alpine, Herbs, Shrubs etc. in plug form throughout mainland UK.
Our registered company No. 02590186 our VAT no. 599 30 3307
The registered address is Monica House, St Augustines Rd, Wisbech PE13 3AD Phone: 01945 465767

This privacy policy sets out how Mentha Nurseries Ltd T/A Barretts Bridge Nurseries uses and protects any information that you give Mentha Nurseries Ltd. when you use this website. Mentha Nurseries Ltd. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Mentha Nurseries Ltd. may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.

Any questions regarding this Policy and our privacy practices should be sent by email to
menthanurseries@gmail.com

or by writing to:

Mentha Nurseries Ltd, 347 Leverington Common, Leverington, Wisbech, Cambs. PE13 5JR.
Alternatively, you can telephone 01945 410 888

Inormation we collect;

  • Information regarding what pages are accessed and when.
  • If you make a purchase online
  • The personal information we collect might include your name, address, email address, IP address, and a product from us.
  • Your card information is not held by us, it is collected by our third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions.
  • other information relevant to customer surveys and/or offers

For the exhaustive list of cookies we collect see the list below. .

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reason

We may use your information to:

    • Process orders that you have submitted
    • To carry out our obligations arising from any contracts entered into by you and us;
    • Dealing with entries into a competition;
    • Seek your views or comments on the services we provide;
    • Notify you of changes to our services;
    • Internal record keeping.
    • We may use the information to improve our products and services.
    • We send weekly promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
    • From time to time, we may also use your information to contact you for market research purposes.
    • We may contact you by email, phone, fax or mail.
    • We may use the information to customise the website according to your interests.

We review our retention periods for personal information on a regular basis.

We are legally required to hold some types of information to fulfil our statutory obligations.

We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

Security

We are committed to ensuring that your information is secure. In order to minimise unauthorised access or disclosure.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, you will be asked to visit your inbox and click a box to either say it was you who has requested to be included or a link saying it was not you.
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at menthanurseires@gmail.com or by clicking on the ‘unsubscribe’ link at the bottom of our marketing emails.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the General Data Protection Regulations 2018.  If you would like a copy of the information held on you please write to Mentha Nurseries Ltd. Barretts Bridge 347 Leverington Common Leverington Wisbech Cambs PE13 5JR.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE name COOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You session ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.

 

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